Dynamics of Officer/Citizen Encounters


Course Hours:

    Participants receive 8 hours of TCOLE credit

Program Links:

[ Flyer ]


Jun 12, 2018 (08:00 am) - (05:00 pm)

Course Cost:

$129 per person

Location Information:

Sam Houston State University
The Woodlands Campus
3380 College Park Dr
The Woodlands, TX 77384

Hotel Information: *


* Unless otherwise noted, hotel arrangements are the responsibility of the participant.

Police interactions with citizens are in the national spotlight. What previously wouldn't have made the local paper now makes national news. Officers need tools to effectively engage citizens in a professional manner without compromising their own safety in the process. That's why Dynamics of Officer/Citizen Encounters was created. Through guided discussions, video analysis and case studies, participants will examine:
  • Current Research about the Threats to Officer Saftey
  • Going Beyond the Buzzwords: A New Look at De-escalation
  • Know Your Authority: Keeping Contacts Lawful
  • Adaptive Decision Making: Tools for Increased Safety
  • What Pushes Your Buttons? Improving Emotional Intelligence
  • Unconditional Respect: An Officer Safety Tool

  • For more information, contact:

    Law Enforcement Management Institute of Texas
    George J. Beto Criminal Justice Building
    Sam Houston State University
    Huntsville, TX 77341-2417
    Fax: (936) 294-3926
    Phone: 800-477-9248

    Cancellation Policy:

    If the participant has already paid, he/she will be refunded half the cost of the registration fee if written notice of cancellation is received by the Program Coordinator no later than seven (7) business days prior to the program. No refunds are available after this date, but substitutions of attendees are permitted.

    If no written cancellation is received and the participant does not attend the program, the participant or their agency will be required to pay 100% of the registration fee if the registration fee was not previously paid.